Information Technology Infrastructure library contains a set of recommendations that can be used as a guideline for adapting the best IT Practices around the world. ITIL is not prescriptive and can be adapted to suit the needs of customers and suppliers.
Below are some of the benefits of ITIL Framework:
Common languageITIL framework defines a set of terminology that can all be used. This terminology can be used for referencing Processes, roles, and functions. This terminology is applicable to all areas of the Information Technology industry. This terminology bridges the language gap between an IT Service Provider and its non IT Client.
The Framework recommends standardization in different IT areas. This is a base point for assessing the competence of IT Service providers.
The Framework contains industry best practices. These can be used to guide you in reviewing your current IT Operations. ITIL provides best practices throughout the product’s lifecycle. These recommendations are comprehensive and easy-to-follow.
Operational efficiency can be improved by using the ITIL Framework. This will allow IT operations to perform better while also reducing IT budget. ITIL Framework gives IT Organisations the ability to measure and improve process performance, and reduce IT operation overhead.
Competitive AdvantageThe Framework provides a standard method of operation. This can be easily modeled for a specific IT Service provider. IT organisations can work well with suppliers and customers by following a standard operating procedure. IT service providers can provide excellent service using the standard operating model and are ready for any situation.
Build TrustThe Framework allows IT Service providers to meet customer demands and can provide high quality service with lower overheads. IT service providers are able to provide high quality service and meet customer requirements. For high-quality IT Service, practitioners are trusted around the world.
The Well KnownITIL Framework has been recognized worldwide. It is the most widely used and popular framework. It is used to measure the capability of IT Service organisations around the world. ITIL Framework is a set of common tools and resources for the IT industry.
Delivering ResultsThe Framework is helping IT companies worldwide to improve their service performance. Companies can exceed client expectations, reduce operation costs and increase revenue by delivering the Framework. They can improve their service offering while being prepared for any eventuality. IT Service providers that adapt ITIL Framework are preferred IT Suppliers.
Logitrain offers a variety of ITIL training courses that are highly sought-after in Australia and around the world.