Business analysis can be difficult, especially if you’re new to the job and don’t know what to expect. Don’t worry. These are some tips to help you become a successful business analyst. These insights are based on my own experience and those who have worked as business analysts for a long time.
Know the basics: Business analysts must be familiar with the essential requirements of business analyst. They must be able communicate well, understand the business and think analytically. They must also be able analyze the requirements and establish a good relationship with customers. A business analyst must have good communication skills to be able to do his job well. He must be able to resolve any discrepancies, extract hidden information from clients and communicate the necessary functionalities to his team.
Business analyst tools: To effectively solicit the client’s requirements, there are many business analyst tools. You should be able to create activity models, facilitate workshops, or present a graphical representation or description of the functionality. These tools are very useful and can be used to help a business analyst do his job efficiently.
Do the right thing at the right time: This simply means to act according to the circumstances. Customers might not understand technical jargon, in which case a lot of visual models may be required. Sometimes, approval might be required from the client in an emergency situation. In such cases it is not wise for you to spend too much time explaining. It all depends on the situation and one needs to act accordingly.
Take ownership: Many companies ask business analysts to note down only what they are being asked by clients. In this case, the business analyst can’t add value to the project. Instead, he should take responsibility and not just follow the requirements. He must understand the business requirements and the impact of the change. He can offer insights to it, which will improve the client relationship. This will improve customer satisfaction.
Clarity: A good business analyst must be clear. He is responsible for ensuring that everyone understands the changes without any ambiguity. He must act as a mediator between stakeholders to resolve conflicts and ensure that the requirements are understood by the design- and development teams as expected.
Training: A good business analyst should be open to learning new techniques, skills, and should be interested in obtaining certifications that will help him in his career and add value to the company.
Understanding technology and organisation: It is important to understand the technology that the team uses to deliver the results. It would be difficult for business analysts to make suggestions for improvement without a basic understanding of the technology. Understanding the potential and limitations of technology is important, in addition to business knowledge. This knowledge would inform the decisions made. Without this knowledge, any improvements can’t be made. The overall knowledge is important for improving customer service.
These tips can help you become a business analyst who adds value to your company.
Logitrain is an iiBA Endorsed Training provider and our Business Analyst course has been endorsed by iiBA. It gives you 21 CDUs.
